Products are shipped as soon as possible once an order is received. You will receive a notification email once your order is placed to let you know when your order should ship although most products ship on the morning of the same business day if the order is received before 2pm EST. Once shipped, delivery times can vary depending on location. Delivery typically takes 2-5 business days. If you have not received your item within 1 weeks from the date your product was confirmed to ship (not the date you paid) please notify us. Plate text change is not permitted on replacement plates. If we should get your package because of an incorrect shipping address customer is liable for additional shipping charges after verification of the correct address.